I forgot my Laptop password and I can't access my files

Published by: Alex George on September 20, 2009
Yesterday night my friend called me. His sister just finished her project work on her laptop and to protect the files she changed the password of her Laptop. After changing the password she is not able to log on to her Laptop. It is a Windows XP Laptop and only one user account is there. What she was telling is the Laptop is not accepting her new password and old password. She told me, tomorrow she should present the project in her college and there are no backup files. At first, we tried some possible passwords and they were not working. Then I told them to restart the Laptop and when the Laptop start booting press [F8] button. My intention was just to get the default Windows administrator account and hope they didn't set a password. They started booting their computer and get into the safe mode. They saw the hidden Windows admin account and log on to it[ Thanks to the guy who installed OS on her laptop as there is no password].

[ If you need to enable Windows hidden administrative account on your computer click on the link below.

How to enable and disable Windows default administrator account ]

Then I ask her to find the data files in the stored location. She said it is word file (Maybe project description but that is none of my business) and not seeing that. I told her to use the search function to find the file but the result was null. Then I asked her where did you save the files? She said she saved the files on the desktop and now no files present. They opened word and try to find the saved files location, but failed to find the files saved on the desktop. Then I asked her "do you remember the password hint?"


[To know steps to reset the Windows administrator password click on the link below.

Steps to bypass Windows Administrator account password ]

She said yes. Then why should we waste our time go to user accounts and reset the password using the password hit? She did that and the password of her user account has removed. Then she restarted her laptop and successfully log on to her account. She was so happy when she was able to find the saved files.


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