The base of this article was a bug in an older Android OS version. That Android bug caused troubles with disconnecting calls.
Today's article explains different methods to disconnect calls on an Android device.
We can disconnect a phone call on an Android device in two ways. The first method is by using the power button, and the second method is the software disconnect button.
I prefer the first method because software conflicts (rarely) prevent a user from disconnecting the call using the touchscreen disconnect button.
However, before explaining them, I should explain why a few users experience problems ending a phone call.
Why Does a User Unable to End the Call on an Android Phone?
CoreNetworkZ Tech Solutions points out two possible reasons that prevent an Android user from ending a phone call.
The first reason is a possible Android bug. The second reason is not configuring the power button to end the call when the user presses it.
Different Methods To End a Phone Call on Android Smart Devices
Let us discuss the easiest methods to disconnect phone calls on Android Mobile Phones.
Use the Power Button to End the Call on Android Phones
The easiest method to end a call on an Android mobile phone is by pressing the power button. However, you must configure this setting first to use the power button to disconnect active calls.
By default phone settings, you cannot end an active call by pressing the power button. So, let me explain how to change the default Android settings.
We can set the power button to end a call by enabling it in Accessibility settings. To do this, follow the steps below.
Tap on Applications
Tap on the Settings icon.
Tap on Accessibility.
Enable the Accessibility setting to change the power button to end a call.
Using the Soft Disconnect Button
The second way to end an active phone call is by sliding on the Android phone disconnect button. The famous red phone symbol will work unless there is a bug.
Background Story
The base of this article was a bug in an older Android OS version. If you are not interested in a long story, you can skip it.
I purchased a Samsung Galaxy 551 after hearing the features and many good reviews. It supports 3G, and the OS is Android Froyo. The processor speed is 667 MHz and supports up to 32 GB storage.
Wi-Fi is pretty good as it supports all major wireless standards (802.11 b/g/n ). This article narrates an issue I faced with the Samsung Galaxy 551 (Samsung I5510).
After purchasing this phone, I received a call from one of my friends. After finishing the call, he dumped his phone elsewhere without disconnecting it. This time, I was surprised because there was no button or symbol to disconnect the call from my end.
I saw a disconnect symbol attending the call, but I moved from that screen to a different screen while checking a number stored in my phone memory. So, I missed the disconnect symbol, and there is no way to go back to that symbol again. I could not find a visible touchscreen option or hardware button to end the call.
You can understand my frustration after realizing I cannot end the phone call with just one click. You have to go for a set of actions to end the call. Is it a design feature of Samsung Galaxy 551 or a bug in the design? After some research, I found two methods to disconnect the call in this Samsung Galaxy phone. You have read that solution already.
So, what do you think of this piece of my technical life story? I like to read your thoughts in the comment form below.
Boss... I have the same phone, but I see a disconnect button everytime :-)
ReplyDeleteHowever undoubtedly this phone has some other serious bugs and issues.
H Yogesh,
ReplyDeleteThanks for your comment. Have you check the disconnect button after going from call menu to some other places ?
Thnx buddy.. nice info.. do u have any idea if we can put our messeges password protected.. THnx..
ReplyDeletethanks for this valuable info. i too had the same problem with the samsung galaxy pop i559. this was a very useful info. thanks once again
ReplyDeleteThanks Deejay, for your comment.
ReplyDeleteHi,
ReplyDeleteAt times my Galaxy 551 is going blank all of a sudden. The features keep working, and the phone is half active at these times, just that nothing is displayed on the screen.
Has anyone else faced a similar issue with this phone ?
Regards
Thank you, thank you, thank you!!
ReplyDeleteI was about to throw my phone through a window - I was very frustrated about this. Thanks again!
I have this phone, and it took me awhile to figure it out, but once that screen goes away, you just have to press the bottom left button. It will bring it up again and you will be able to disconnect.
ReplyDeleteThanks for your new tip Rhys.
ReplyDelete@Nitin. I never faced the similar issue.
yeah, it works, thx a lot.
ReplyDeletedoes the internet work in your phones?
ReplyDeletePlease reply quickly.
Yes, Internet is working fine.
ReplyDeleteDid you try to go to Accessibility options and make the power button end calls? I did and I get a message saying there are no Accessibility options available. The instructions given are useless they can't be used.
ReplyDeleteWell, its not a big problem. You can easily fix it with few troubleshooting steps. Just check it out here www.futurehardware.com/mobile-smartphones/62.htm
ReplyDeleteHi David,
ReplyDeleteI did the same and it is working. Please check the version of Android running in your Galaxy.
You need to install some application like talkback to enable Accessibility power button settings .to do this just install talkback from marketplace
ReplyDeleteThanks I was wondering how to disconnect phone call in my new Android smart phone.
ReplyDeleteThanks so much for this link,I was starting to hate this phone and about to sell it and get something else. such a dumb design!!!!!
ReplyDeleteMaybe Samsung thinks all their customers are very techie and genius to understand how to disconnect a phone call even though there is no disconnect button and no direct touch screen display. Hats off to them.
ReplyDeleteI googled for an answer and found so many complaints regarding Samsung Galaxy 551 and even I heard the return rate of this product is more than 33%. I am not sure if the above statistics is right but I am sure there are some bugs in this phone. Then in one forum, I found a method to use power button to end the call where right now pressing power button just turning off the screen while I am in a call.
ReplyDelete