"Error 769: Either you specified a destination address that is not valid, or your remote server is down" is a failure message you may receive when you are trying to go online using a PPPoE connection. According to Microsoft support, this problem may occur if the network adapter installed on your computer is not turned on. There is another alert sharing the same error code 769. Both of them are related to PPPoE.
Though the message displayed by them are different, the solution to fix them is the same. This tutorial explains all possible troubleshooting steps to fix this issue.
Conclusion
If you see this alert while trying to access the Internet on your PC, I recommend you to check the status of the adapter. If it is disabled, you must enable it. The below link will help you to perform this step.
Activate NIC On a PC
Though the message displayed by them are different, the solution to fix them is the same. This tutorial explains all possible troubleshooting steps to fix this issue.
- Quick Fix
As mentioned above, to fix Error 769: Either you specified a destination address that is not valid, or your remote server is down, we need to follow the troubleshooting steps provided in the link below. Though it is a different error message, the solution for both error messages is the same.
How to Resolve Code 769
- If the modem configured in PPPoE, you should not configure Internet access in PPPoE on your computer. It is because your computer cannot find PPPoE server when the modem configured in PPPoE, and that may give you the error message Either you specified a destination address that is not valid, or your remote server is down. To check how the modem configured, follow the link below.
How to Setup Teracom Wireless Modem
- There are some tweaks on your computer which can improve the Internet speed irrespective of the connection type you are using. To learn some of these tweaks, follow the link below.
How to Increase Internet and Download Speed
- If your computer is not getting a proper IP address, Windows may assign APIPA. Since APIPA is not a valid IP address, your computer won't go online. To fix this issue click on the link below.
How to Troubleshoot APIPA on a Wireless Laptop
Conclusion
If you see this alert while trying to access the Internet on your PC, I recommend you to check the status of the adapter. If it is disabled, you must enable it. The below link will help you to perform this step.
Activate NIC On a PC
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