How to Fix Acer Aspire Laptop Random Freezing Issues?

I have been using an Acer Aspire Laptop for one year, and a critical problem I was experiencing was its occasional freezing.

I did not change any software or hardware configuration since I purchased it.

Due to its random freezes, I could not rely on this Acer Aspire Laptop for my work presentations and coding.

It gets stuck in the middle of a work, and the mouse and keyboard stop responding. Even the keyboard combination [Ctrl] + [Alt] + [Del] doesn't work.

I need to press the power button to restart the device.

When I searched the Internet, I was not alone in this problem. Many people complain about the random freezing issues with Acer Aspire laptops.

Let me share the troubleshooting steps on Acer Aspire Laptop to find the reasons for its sudden hanging and the fix.

I could not find a straight answer to this question. Some users report their Acer laptop freeze while charging and cannot unfreeze using a keyboard or mouse.

Some users face this problem only when running high-end applications like computer games and Photoshop.

Another chance is the use of the Google Chrome browser. While opening more tabs on Chrome, I noticed the CPU usage touches 100%.

With 100 percent CPU usage, we can expect overheating issues.

Each Acer Aspire Laptop must have a different reason for the unexpected hanging.

If you are experiencing frequent unexplained system crashes on your Acer Aspire Laptop, I suggest you go through the troubleshooting guide below.

I am sure this troubleshooting guide covers most of the Acer Aspire Random system crash reasons.

1. Make Sure the Acer Aspire has the Latest Windows Version

   
   

   Windows 11 Acer laptops must be running on the latest updates.

   
   

   The first step to resolving sudden freezing problems with your Acer Laptop is to Update your Windows version.

   
   
   

   • Check the System tray at the right-hand bottom of the screen for a Windows update warning.

     
     
     
     
     

   • Click on it to download the missing Windows update on your Acer Aspire Laptop.

     
     
     
     
     
   
   
   

2. Check The Task Manager For CPU Usage

   
   

   • Press the [Ctrl] + [Shift] + [Esc] buttons together.

     
     

   • Right Click on the process with higher CPU usage and kill it.

     
     
     
     
     

     You can see how much CPU resources the Microsoft Compatibility Telemetry process takes.

     
     

   • Less CPU usage means fewer chances of overheating.

   
   

3. View Reliability History

   
   

   The Reliability Monitor on your Acer Aspire Windows 11 notebook will show the details of your recent system failures.

   
   
   

   • Type Reliability Monitor on Windows Search and click on View Reliability History.

     
     

   • Reliability Monitor will review the reliability and problem history of your Acer Aspire Laptop.

     
     
     
     
     

   • Click on the red cross symbols to review the reasons for the Acer Aspire Failure.

   
   
   

4. Open Acer Care Center

   
   
   

   Acer Care Center is a beautiful and handy Application to detect any critical issues with your laptop.

   
   

   Let us check what causes your Acer laptop to freeze.

   
   

   • Type Acer Care Center on Windows 11 Search box, and click to open it.

     
     
     
     
     

   • This App will show any critical issues in your notebook.

     
     
     
     
     

   • Click the Checkup to test the status of the Hard Disk Drive, Battery, and network connection.

     
     
     
   
   

5. Check for Malware Infection

   Virus infection on your Acer Aspire Notebook can cause an unexplained system hanging.

   
   

   Run Windows Defender or any reputed AntiVirus software to test it.

   
   

6. Check Acer Aspire Primary Memory Problems

   With Windows Memory Diagnostics Tool, you can test the RAM modules for possible problems in your Acer Aspire Laptop.

   
   

   • Type Windows Memory Diagnostic on Windows Search and click to open it.

     
     

   • Click on Restart Now and Check for problems.

     
     
     
   
   

   To run this default Windows tool, follow the instructions in the link below.

   How to Check Computer Memory Problems Using Windows Memory Diagnostics Tool?
   
   
   

7. Remove Dust Particles and Solve Overheating Problems

   Please note that if you open the cabinet, Acer may revoke your warranty.

   
   

   Clean your Acer Aspire Laptop by removing dust particles with compressed air.

   
   

   Ensure there is enough space for airflow to remove internal heat from your device while working.

   
   
   

Acer has a different series of laptops. The Acer SF series does not have freezing issues reported compared to the ES1 series. SF series includes various models like Acer SF714-51T, SF514, SF515, and SF314.

Another series starts with Acer SP513, SP515, SP314, SP111, Acer SW312-31-P946, A715, etc.

If you ever face automatic rebooting issues, follow the instructions in the link below.

They have a high-performing desktop version called Aspire Z3 All-in-One Desktop - AZ3-700-UR11 and Predator Triton 700 Gaming Laptop - PT715-51-732Q.

The above troubleshooting steps for the Aspire ES series for system hanging can apply to the Acer SF714 and the rest of the models.